How to Submit Custom Project
1. Choose which product to create your custom design on. Our art designers will need to know this information in order to properly format your design. To view our product types and descriptions , click here. Product Types and Descriptions. Pricing is below.
2. Fill out our 8 step Custom Project Form to submit either your own design layout or one of our existing layouts and your new project will be underway. If you prefer, you can mail your idea (pictures, logos, color preferences, etc. placed according to your specifications on a 8 1/2 X 11 sheet of plain paper) to Southern Charm at 165 Mize Road, Belton SC 29627. (Be sure to include: Product type desired, Color choices if applicable, and your email address.)
3. We will email your custom made design for your approval within 3 to 5 business days after receiving your artwork along with a link to our online approval form ON-LINE design approval form. You can use this same form to request changes to your design if needed . If you prefer you can print the PRINTABLE design approval form. Simply print the form out, fill it out, and fax it to us at the fax number provided on the form.
4. Once we received your approval form, we will ship to you a woven sample of your design (which is free), usually within 5 to 7 business days after we receive your completed approval form. You will receive an email confirmation that your sample was shipped with a link to our on-line custom order form. Start selling with your free woven sample. Fill the on-line custom order form out (make sure the shipping and mailing addresses for billing are indicated if different) and mail your payment check to us. If you have filled out the printable custom order form, fax a copy of it and check to us at the number at the top of the form then mail both to us. If you need you can print the PRINTABLE custom order form. If you wish you can go to our ON-LINE custom order form.
5. Once Southern Charm receives your payment and custom order form we will schedule production of your afghans. It will take 3 to 4 weeks (excluding holidays) for your order to ship (not including shipping time) at this point. (Express orders can be arranged at an extra cost by calling us at 1-864-847-6012.)
6. If there is a balance due for your order, You will receive an invoice shortly after you receive your shipment in which you will have 30 days to pay.
NO DESIGN or SETUP FEES
NO obligation sample sent via email or text for FREE! Costs will apply if you require a physical sample.
Need a smaller quantity than listed? Call us for special pricing on quantities less than 25 pieces.
Minimum of only 10 required for reorders.